Hassle-free and comfortable exchange
Had a great experience purchasing my Street Glide. From the initial discussion to signing the papers, it was a hassle-free and comfortable exchange.
J, Woodbridge VA
Love this place
We are so glad to get our second Harley Davidson Motorcycle here at Whitts Harley Davidson located in Manassas , Va. The F and I Manager Michael Randall is very nice , the salesperson James McCahey is very nice as well . And the owner of the dealership is nice as well. Fast service and lots of giveaways. And a plus that I was given a HOG membership for a year paid by Whitts Harley Davidson which was not offered by Quantico Harley Davidson when my friend and his brother bought their bikes over there at Quantico Harley-Davidson. My friends say when they are ready to get another bike they will get it here at Whitts Harley Davidson in Manassas , Va. Look for Michael Randall for Finance and Jim McCahey for sales when you go to Whitts Harley.
Hedda, Woodbridge VA
Clothing departments are great
I have always had good shopping experiences. I haven't used the service department but their parts and clothing departments are great! When you walk in the door, there are always sales reps there to greet you (of course) but they aren't overly stalkerish when you look around at bikes. Specifically, the parts department employees rock! There has always been someone available to help me when needed and they know their stuff quite well. I've always gotten good answers from them. The parts manager, Robin, is really nice and really helped me out recently with a problem I had with some parts I got from them. I feel like he really went out of his way to help me and I truly appreciate it. The location is really convenient and the store is always neat and organized. Inventory is usually good and turnaround time on orders is pretty standard compared to other dealers I have used. The last part I ordered took three days which wasn't bad. It would probably be quicker to order online but then you can't take advantage of Whitt's rewards program so the wait is worth it for big stuff. Their rewards program is pretty standard. A point per buck and the rate increases as you build points. Military gets 2x points which is greatly appreciated! I always look forward to stopping here for parts and I'm quite sure my next bike purchase will be from Whitt's!
Andy, Woodbridge VA
Great job and completed the job earlier.
Richard is always great and courteous. Very helpful and friendly.
Bill was extremely helpful in answering my questions and pointing me in the right direction with the issues I was having.
The service dept at Whitt's is… Excellent. Face it, no dealer is always perfect. Every once in a while they may not be able to diagnose a problem or the like BUT The difference is that Joe and his crew CARE and ate disappointed in themselves when that happens and WANT to make it right - because they want you bike to be right.
Jim is a great salesman
Jim is a great salesman. He was informative and never pushy.
I've never had a bad experience at this dealership
I find myself in the apparel section at Whitt's HD, even if I've come in for parts. Kym has been most helpful in helping make a selection. I've never had a bad experience at this dealership.
Polite and very professional
I was in on Sunday looking for some new foot pegs for my motorcycle and Richard was very helpful with that purchase and looked up some other parts as well. He was polite and very professional as he has been in all of our interactions.
Thank you Kevin and the entire staff at Bull Run Harley! The service department took excellent care of my bike and the staff inside the store were extremely helpful.
Nice staff. Very professional.